This is the Privacy Notice for J’s Sales and Lettings Ltd
* When you visit our website
* When you provide it to us directly
* When provided indirectly via a third party such as a referencing company
The policy is set out as follows?
- Important Information and who we are
- The data we collect about you
- How your personal data is collected
- Disclosure about your personal data
- Data security
- Your Legal Rights
J’s is a trading name of J’s Sales and Lettings Ltd.
Registration No 8599396 Registered office – 5 Alefe Way Iwade, Sittingbourne, Kent ME9 8TX (web address is www.js-salesandlettings.co.uk
DATA PROTECTION INFORMATION
We are registered under the Data Protection Act 1998, our Information shared will be in accordance with that Act, we are committed to providing a good level of Protection for the privacy of all visitors to our Website and mobile applications.
HOW WE COLLECT PERSONAL DATA.
We use different methods to collect data from you and about you, including:
You may give us your, Identity, contact address (i.e. for deposit return purposes or third party services used).
By filling in the online forms, telephone or hand written application forms. This includes personal data you provide, sales, purchasing, let or rent, marketing updates, feedback and marketing reviews.
We collect and store this data using cookies and similar technologies (see cookies policy). We may also receive data about you from other websites, employing our cookies.
We would have a legitimate purpose for which we use your data, examples, see below:-
To register you as a customer– Identify, title, first name, maiden name, last name, employment status, marital status, date of birth and gender , address, (previous, current and forwarding), email address and contact details. Property updates; type/style, number of rooms, locks, energy usage, easements, keys, utility company information, service records, insurance documentation, and mortgage documents, referencing purposes, submitting personal information to our financial services, managing payment methods and taking deposits, to provide your contact details onto a third party, contractors to arrange and conduct maintenance works at the property; these all provide a Legitimate interest of performance to contact you. Other details of products and services you may have purchased from us.
Marketing and communications – To manage our relationship with you, we will contact you and identify needs and provide services, this is necessary to comply with a legal obligation.
Notification of changes – We legitimately are required to keep our records up to date and study how customers use our products and services.
How is personal data held?
The personal information held by J’s is held on and processed by computers, hard copy files are also held for some ongoing transactions, these may include, phone numbers, ID numbers, email addresses, IP addresses, application Info, financial Info.
IF YOU FAIL TO PROVIDE PERSONAL DATA.
Where we need to collect Personal Data by Law, or under the “terms of a contract” we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you.
HOW LONG DO WE HOLD YOUR PERSONAL DATA?
We will only retain your personal data for as long as necessary, for legal, accounting and reporting purposes.
By Law we have to keep basic information collated from our customers for a period of Seven years, including contracts, Identity, Financial and Transaction Data, for Tax purposes.
YOUR RIGHT TO ACCESS YOUR PERSONAL DATA.
You have a right under the Data Protection Law to access your personal data. Besides the data collected by automated means we also process data which you have provided to us, this is included but is not limited to: your email address, and date of birth- the exact data that is collected depends on a range of factors, all of this data is characterized by the fact that you have provided this information yourself.
CHANGE OF YOUR PERSONAL INFORMATION HELD
It is important that Personal Data held is accurate and current. Please keep us informed of any changes to your Personal Data.
LINKS TO THIRD PARTY SITES.
Our site contains links to other sites, we are not responsible for the privacy practices or the contents of these websites. You should read the privacy policies of every website that collect data.
We offer other Third party providers that may be of interest to you by way of:-
Financial Services – offer full coverage of mortgage advice and general Insurance.
Surveying – We work with surveyors who can offer valuations for UK lenders.
Conveyancing – based in the UK offering Sales and Purchase (Freehold and Leasehold) + re-mortgaging.
Property Management – We offer a variety of services and dedicated contractors.
Marketing – J’s market using a variety of known websites.
Affiliated companies who handle your personal data:
Dezrez – www.dezrez.co./uk/privacy-policy
Dezrez Legal – www.dezrezlegal.co.uk/privacy-policy
Solicitors C T W – (Cook Taylor Woodhouse) firstname.lastname@example.org
Contractors – various via www.js-salesandlettings.co.uk
When visiting our website, data is transmitted via cookies from the browser to our server. Cookies are essentially small text files that are shared on your hard drive by your web browser.
PROTECTION OF OUR BUSINESS
To Administer and protect our business and our website (including troubleshooting), data analysis, testing systems maintenance and support. We deliver relevant website contacts and advertisement to you, monitor the efficiency of the advertising we provide to you by using these methods, it is necessary for our legitimate interest to show how customers use our products/services to develop and grow our business; therefore providing strategic marketing. Our legitimate interest is to provide a variety of services and products to our customers.
We have put in place appropriate security measures to prevent your personal data from being accessed, lost or accessed in an unauthorized way, we limit who has access to your personal data, gaining permission to pass on data to other agents, employees, contractors and other third parties used by J’s Sales and Lettings Limited during our daily activities. We have procedures in place to prevent suspected personal data from being breached, and you will be notified if any such breach is made.
RIGHT TO COMPLAIN
You have the right to complain at any time; the UK supervisory authority for data protection issues contact (www.ico.org.uk). However if you are unhappy for any reason we would appreciate the opportunity to discuss your concerns before you inform the ICO.
Legitimate Interest, means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your right before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have consent or are otherwise required or permitted by law).
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Where you have chosen to opt out, this will not apply to personal data already provided to us, by way of providing a product/service for sale/purchase or other transactions.